SCCS Survey Equipment Ltd

Delivery & Returns

We will normally send your order the next working day for stock items or the same day if we receive your order before 2pm.

We despatch orders Monday to Friday and our standard delivery days are Monday to Friday although we can arrange a Saturday morning delivery if requested.

We will confirm despatch of a web order by email.

Delivery Costs

*UK Mainland excludes Northern Ireland, Scottish Highlands, Offshore Islands and Channel Islands.

Delivery charges to the above areas subject to weight and volume of products purchased. For Prices please call or email sales@sccssurvey.co.uk

Postcode Service
AB10-AB16 Next Day
AB21-AB30 Next Day
AB31-AB54 Two Day
DD1-DD9 Next Day
DG1-DG9 11.00am
EH1-EH99 11.00am
FK1-FK16 11.00am
G1-G82 11.00am
G83-G84 Next Day
G90 11.00am
KA1-KA30 11.00am
Postcode Service
KY1-KY7 11.00am
KY8-KY10 Next Day
KY11-KY13 11.00am
KY14-KY16 Next Day
KY99 11.00am
ML1-ML12 11.00am
PA1-PA19 11.00am
PH1-PH14 Next Day
PH15-PH18 Two Day
TD1-TD15 11.00am

 

Deliveries out side the UK

Unlike many UK based retail web sites we aim to provide our export customers with the same standard of service as our UK customers.

It is possible to order goods for delivery to most countries worldwide however, due to the wide range and size of our products it is impossible to state these costs online. Please either call or email us with your order details and we will get back to you immediately with delivery costs.

 

Product Availability

We make every effort to keep all our products in stock. **If an item is out of stock we will contact you immediately, inform you when it will be in stock and then get hold of it as quickly as possible. When we receive the item we will send it to you by next-day delivery.

If an item is not available at the time of purchase, we will inform you and advise of an estimated delivery date. You will be given the option to cancel the order or wait for the goods.

 

Export and International Shipping

From our UK headquarters we export orders of all sizes to many countries across Europe and worldwide, particularly the US and Middle East.

Export services:

We offer a comprehensive and efficient export service including:

For more information please do contact our export department: export@sccssurvey.co.uk

 

Returns

We hope you will be pleased with your purchase. Should you wish to return anything to us we will be happy to refund or exchange any goods returned to us unused, undamaged and fully resaleable within 10 working days of receipt by the customer. The cost of returning any goods other than faulty goods is paid by the customer.

The customer is liable for any goods returned to us that arrive damaged due to poor packing on the customers part.

If goods are returned to us after 10 working days or not in a fully resaleable condition, we reserve the right to refuse a refund or to deduct a 25% re-stocking charge.

Please keep your proof of postage from the Post Office until we have confirmed that we have received your returned items.

Refunds will be made to debit/ credit cards within 5 working days of receiving the returned goods. There is no refunds on software once payment has been received.

 

Cancellations and Changes

Please contact our sales team on 01480 404888 if you wish to change or cancel an order.