Customer Care Packages

Do you get maximum benefit from your investment?

Working with the best equipment ensures the best results for your business. That’s why SCCS are introducing their Customer Care Packages (CCP), to keep your equipment up to date and in top condition.

With an SCCS Customer Care Package you profit from:

  • Trouble free usage
  • Access to latest software updates
  • Preferred hotline access with no additional costs
  • Extended warranty
  • Local service advantages

National Coverage, Local Support
When you buy a Customer Care Package from SCCS, you know that you have our service team supporting you while you work.

How can I get access to my Customer Care Package?
Please contact SCCS Sales Office for advice and purchasing information on the Customer Care Packages.

CCP Components

Hardware Maintenance:
SCCS standard Hardware Maintenance is carried out by experienced technicians who know your instrument thoroughly. Your annual service and service certificate will maintain optimal performance of your equipment.

Extended Hardware Maintenance:
For additional peace of mind, SCCS offers the extended Hardware Maintenance from Bronze level. This involves the annual service and service certificate plus a complete overhaul of the instrument. Software maintenance ensures that you keep up-to-date with the latest firmware and application releases to maximise your productivity.

Customer Support:
Telephone access to experienced, trained professionals who will work with you to solve problems that arise. This service can be used for operational problems, instrument configuration issues and general advice. In addition, you can use our email support system.

Extended Warranty:
All SCCS surveying instruments come with a one-year warranty. Warranty can be extended to a maximum of 3 years. Labour and spare parts are fully covered. This gives you total peace of mind in case of instrument breakdown.

 

CCP Level Comparison

  Level 1 Level 2 Level 3 Level 4
Term
1 to 3 Years
1 to 3 Years
2 to 3 Years
3 to 4 Years
Software Maintenance
Yes
Yes
Yes
Yes
Customer Support
Yes
Yes
Yes
Yes
Hardware Maintenance  
Yes
Yes
Yes
Extended Warranty    
Yes
Yes
Extended Hadware Maintenance      
Yes

 

  Level 1 Level 2
  1yr 2yr 3yr 4yr 1yr 2yr 3yr 4yr
DNA03/10 £80.00 £155.00 £225.00   £255.00 £495.00 £725.00  
TPS1200 Series £260.00 £500.00     £680.00 £1320.00    
RX1250T/TC £135.00 £260.00 £380.00   £135.00 £260.00    
Flexline TS02/06/09 £325.00 £635.00 £930.00   £660.00 £1300.00 £1900.00  
Nova TS/TM30   £485.00   £925.00   £950.00   £1850.00
Nova TM50 £495.00 £900.00 £1245.00   £1240.00 £2225.00 £3150.00  
Nova MS50 £495.00 £900.00 £1245.00   £1240.00 £2225.00 £3150.00  
Viva CS10/15 £320.00 £560.00 £800.00   £455.00 £800.00 £1160.00  
Viva TS11 £365.00 £650.00 £925.00   £700.00 £1260.00 £1800.00  
Viva TS11+GS12/15 £365.00 £650.00 £925.00   £845.00 £1510.00 £2140.00  
Viva TS15 £365.00 £650.00 £925.00   £845.00 £1510.00 £1800.00  
Viva TS15+CS10/15 £595.00 £1050.00 £1510.00   £1215.00 £2150.00 £3070.00  
Viva TS15+GS12/15 £365.00 £650.00 £925.00   £985.00 £1755.00 £2490.00  
Viva TS15+CS10/15+GS12/15 £595.00 £1050.00 £1500.00   £1275.00 £2925.00 £3250.00  
Viva GS10/14/15/25 £95.00 £165.00 £235.00   £230.00 £410.00 £580.00  
Viva GS10/14/15/25+CS £90.00 £159.00 £225.00   £285.00 £520.00 £735.00  
Viva GS10/14/15/25+CS+SW £410.00 £725.00 £1045.00   £615.00 £1090.00 £1565.00  
Viva GS08/12 £45.00 £80.00 £115.00   £115.00 £200.00 £290.00  
Viva Uno 10/15 £300.00 £550.00 £790.00   £475.00 £855.00 £1215.00  
Viva GS05/06 £320.00 £575.00 £815.00          
Viva Zeno 10/15 £320.00 £575.00 £815.00   £490.00 £880.00 £1250.00  
Viva Zeno 5 £320.00 £575.00 £815.00          
Zeno Office Basic £225.00 £410.00 £575.00          
Zeno Office Advanced £365.00 £655.00 £930.00          
Zeno Office Professional £550.00 £1000.00 £1395.00          

 

  Level 3 Level 4
  1yr 2yr 3yr 4yr 1yr Ext. 2yr Ext. 2yr
DNA03/10 £635.00 £1000.00         £1260.00
TPS1200 Series              
RX1250T/TC              
Flexline TS02/06/09   £1595.00 £2470.00   £960.00   £2945.00
Nova TS/TM30       £2560.00   £1660.00  
Nova TM50   £2225.00 £3780.00   £1870.00   £4915
Nova MS50   £2225.00 £3780.00   £1870.00   £4915.00
Viva CS10/15   £935.00 £1395.00   £590.00   £1395.00
Viva TS11   £1515.00 £2250.00   £960.00   £2890.00
Viva TS11+GS12/15   £1925.00 £2890.00   £1440.00   £3590.00
Viva TS15   £1855.00 £2760.00   £1190.00   £2890.00
Viva TS15+CS10/15   £2635.00 £3940.00   £1690.00   £4645.00
Viva TS15+GS12/15   £2260.00 £3395.00   £1485.00   £4100.00
Viva TS15+CS10/15+GS12/15   £2925.00 £4400.00       £5160.00
Viva GS10/14/15/25   £565.00 £870.00        
Viva GS10/14/15/25+CS   £800.00 £1255.00        
Viva GS10/14/15/25+CS+SW   £1390.00 £2100.00        
Viva GS08/12   £345.00 £540.00        
Viva Uno 10/15   £1055.00 £1580.00   £675.00   £1580.00
Viva GS05/06              
Viva Zeno 10/15   £1065.00 £1580.00   £675.00   £1580.00
Viva Zeno 5   £745.00 £1125.00   £490.00    
Zeno Office Basic              
Zeno Office Advanced              
Zeno Office Professional              

The Survey Equipment Catalogue

SCCS Catalogue

Click here to view


If you would like us to send you a printed version please contact us:


Tel: 01480 404888

Email: sccs@sccssurvey.co.uk

Used Equipment

Used Equipment

SCCS not only offer a great selection of new instruments but also a large selection of used surveying equipment and used GPS equipment.


Click here for used surveying equipment