Account Manager

POSITION TITLE: Account Manager

REGION: UK

DEPARTMENT: Sales Team

REPORTING TO: Sales Manager

EMPLOYMENT STATUS: Permanent

ABOUT US

SCCS is a Leica Geosystems UK dealer and part of the Hexagon group. We are a progressive company supplying survey related solutions to the heavy construction, building construction and land surveying industries. We specialise in bringing innovative technology to market including the most advanced GNSS, mobile mapping, 3D laser scanners, UAV’S and total station solutions available to geospatial professionals.

ABOUT THE ROLE

The role involves managing key accounts for SCCS within the wider group of the non-industry specific combined external sales team. You will be responsible for maximising revenue opportunities for a number of targeted, specific, strategic and named major accounts for SCCS, including rental, sales, service and support channels. Alongside securing revenue from specific accounts, it is vital to ensure we grow the revenue in each of the industry and product specific sectors. This will mean a part of this role is to liaise with the relevant sales functions in all other areas of the business in order to deliver the overall regional goals. You will be required to ensure all relevant Hexagon technologies are adopted by customers and ensure that colleagues are aligned to those customers and projects.

KEY RESPONSIBILITIES (but not limited to):

  • Take responsibility for managing a number of existing strategic and named key accounts
  • Effective and consistent account management to maintain, develop sales and rental turnover and profit
  • Responsible for continued expansion among existing accounts and identifying new targets customers and submarkets
  • Develop positive relationships with customers at all levels
  • Focus on ensuring we maintain excellent customer service levels and strategic insight
  • Promote the company’s technical expertise and ensure differentiation from competitors via promotion of product and service USP’s
  • Ensure that the customers share of wallet is maximised for the wider Hexagon Geosystems UK team, including products and solutions available across the wider UK entity
  • Collaborate with all key internal stakeholders to maximize market share and to fulfil customers’ needs
  • Assist the internal sales and business development departments to ensure effective bidirectional flow of information
  • Work closely with Sales Manager/Director to achieve company targets
  • Assist Sales Manager/Director to develop company sales strategy
  • Generating new sales using existing and potential customer networks
  • Work with technical support to ensure customer training and support requirements are met
  • Assist in developing and maintaining CRM system
  • Adhere to established processes and workflows and provide input on new processes and workflows as needed to meet customer requirements and business needs

KPI's

  • Achieving targets set for specific accounts, entities or responsible area
  • Achieving wider team and group targets as applicable
  • Adherence to CRM policies and financial processes (including pricing and forecasting)
  • Completing all online training requirements (technical, commercial and compliance)

The above duties are neither exclusive nor exhaustive and the post holder may be required to carry out other appropriate duties. Therefore, this job description needs to be considered in the context of a developing and evolving service. The duties described here may need to be adapted to meet the needs of a changing organisation.

QUALIFICATIONS /EXPERIENCE

  • Ability to work in high pressure situations and to tight deadlines
  • Excellent account management skills including the ability to identify and manage wider opportunities with key customers
  • Proven experience in selling products & services to end users
  • Excellent people management and development skills
  • Proven experience in working in the UK plant and/or construction market
  • Experience and understanding of the equipment rental market
  • Knowledge of a wide range of surveying equipment with an understanding of the users of such equipment
  • Excellent communication and interpersonal skills with the ability to interface at all levels and functions
  • Entrepreneurial drive and strong work ethic
  • Strong sense of urgency, responsibility and accountability
  • Willingness to business travel
  • Adherence to Hexagon values

LANGUAGE
English fluent written and verbal

TRAVEL REQUIREMENTS:
Domestic travel will be required for this role

COMPUTER SKILLS:
Fluent working knowledge of Office365, competence with Business Warehouse and CRM software solutions (e.g. Salesforce.com)


Why SCCS
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The Survey Equipment Catalogue

SCCS Catalogue

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If you would like us to send you a printed version please contact us:


Tel: 01480 404888

Email: sccs@sccssurvey.co.uk

Used Equipment

Used Equipment

SCCS not only offer a great selection of new instruments but also a large selection of used surveying equipment and used GPS equipment.


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